Using Technology for High Quality Janitorial & Efficiency
Major investments in technology enable our Janitorial Services to serve our customers better. You'll save time on service-related administrative tasks and enjoy immediate response to emergencies and special requests.
3rd Millennium Cleanings technology provides benefits that help:
Control and lower costs
Assure cleaning quality with our Quality Management System
Deliver on scheduled services or special requests with our Work Order System
Commercial Cleaning Quality Service Level Standards
Imagine the day in which you won't have to waste your time reviewing how your janitorial service performed, making requests on missed items, going through the bid process again and again.
3rd Millennium Cleaning's clients now spend their time focusing on their job, not in reviewing ours. Our goal is to service your facility for the next 25 years and beyond. To do this, we utilize two sets of quality standards and training: Cleaning Management Institute and International Janitorial Cleaning Services Association
Extensive employee training and high quality standards are a start, but implementation and inspection of our work is vital to long term quality.
Quality Management System
Together with you, we develop standards of performance by which the quality of our cleaning services can be measured. Our Quality Management System is based on:
Carefully documented processes in our comprehensive Janitorial Quality Manual ensure that we do it right the first time and for the long term. Because we consistently do things the same way every time, we can objectively measure our performance based on your cleaning requirements.
Inspections are conducted by 3rd Millennium Cleaning using our PDA-based system with web-enabled reporting. This inspection system has the flexibility to allow you to view and contribute feedback. Our ability to assess, document, and communicate the quality of your service is invaluable to your bottom line and is a large part of our janitorial success.
Frequent communication is a key element of our Quality Management System. Through technology we are always immediately available to handle your service requests. Another effective way for our customers to provide feedback is through our Customer Satisfaction Survey, which we use to measure your quality perceptions of our work. We track service issues and implement preventive/corrective measures immediately.
• Corporate Offices
• Multi-tenant Offices
• Retail Stores
• Apartment Complexes
• Condominium Associations
• Medical Groups
• Health Care
• Financial Institutions
• Religious Institutions
• Senior Care Facilities
• Sports Complexes